Add or remove a customer’s points
Give points by hand, as a thank-you or to put a mistake right, with a note the customer sees.
- 1
Open the customer
Go to Users, find the customer and click Edit. Scroll to Points: it shows their balance and what it’s worth.
- 2
Add or remove points
In Add or remove, type a positive number to add points or a negative one to remove them. Write a Note, such as “Sorry about the late delivery”: the customer sees it in their points history. Click Update User.
Points you add follow your expiry setting.
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