How can we help?

Getting started

Install your plugins and add your licence key.

• Get started in 10 minutes
• Install and update plugins
• Add your licence key

Rules

How Joinery decides prices, and every condition and action.

• How rules work
• Every condition and action

Dynamic Pricing

Bulk prices, fixed prices and timed sales.

• Set up bulk (tiered) pricing
• Dynamic Pricing recipes
• Set up buy X, get Y offers
• Give a free gift

B2B & Wholesale

Trade accounts, tier prices, minimum orders, quotes and invoices.

• Set up trade tiers and prices
• Approve trade customers
• Minimum orders and quote requests
• Tax-exempt accounts and pay by invoice

Gift Cards & Store Credit

Sell gift cards, take them at checkout and give store credit.

• Sell gift cards
• Pay with a gift card or store credit
• Find, resend and create gift cards
• Refund or give store credit
• Reward customers with store credit

Product Options

Choices, text, uploads and paid extras on your products.

• Add options to a product
• Reuse options with option sets
• Conditional options and add-on prices

Your account & billing

Licence keys, sites, invoices, email and security.

• Find your licence key and downloads
• See and remove sites
• Invoices, VAT, upgrades and renewals
• Change your email, turn on two-step verification, or delete your account
• Get help from us

Troubleshooting

Fixes for the most common problems.

• Fix common problems

Developers

Headless stores, the REST API, and adding your own rule types.